SHOP POLICIES
Thank you so much for supporting our small shop filled with officially licensed Japanese goods and cute collectibles. Please take a moment to read our shop policies before placing your order 🫶
🛍️ Orders & Pre-Orders
Once an order is placed, it cannot be canceled, modified, or refunded. Please double-check all details before confirming your purchase 💌
Pre-order items will be shipped as soon as they arrive from our supplier in Japan 🇯🇵
The estimated arrival date is listed in each product description — please note it may change slightly depending on the manufacturer’s schedule.
If your order includes both pre-order and in-stock items, we will ship everything together once all items are available. If you’d like your in-stock items earlier, please place a separate order 🌼
All prices are shown in Japanese Yen (¥). If you’d like to view prices in your local currency, you can use a free online converter like:
👉 xe.com 💱
💳 Payments
We accept major credit/debit cards and PayPal through Shopify’s secure checkout system ✨
All prices are displayed in Japanese Yen (¥) unless otherwise stated.
Payment must be completed at checkout — unpaid orders will be automatically canceled after a short period.
🚚 Shipping & Delivery
We ship worldwide via Japan Post or FedEx from Japan 🇯🇵
Shipping fees are automatically calculated at checkout.
Free shipping for orders over ¥10,000! 💖
Estimated delivery time:
Japan: 1–3 business days
International: 5–14 business days (depending on your country & customs)
Please note that customs fees, import taxes, or duties (if any) are the buyer’s responsibility.
🎁 Returns & Exchanges
Due to the nature of our products (collectibles and limited-edition items), we do not accept returns, exchanges, or order cancellations once the item is shipped.
If your item arrives damaged or incorrect, please contact us within 7 days of delivery with clear photos of the issue 💌
We’ll review your case and do our best to make it right 🩵
💫 Product Authenticity
All items sold at azuhachi Shop are 100% authentic and officially licensed, sourced directly from authorized Japanese suppliers.
We never sell fakes, replicas, or bootleg items. You can shop with confidence knowing every item is genuine and of the highest quality 🌸
💌 Contact Us
If you have any questions, please don’t hesitate to reach out!
📩 Email: [azuhachishop@gmail.com]
📸 Instagram: [@azuhachishop]
We’ll get back to you as soon as possible — thank you for your patience and kindness 💕
💙 Thank you for supporting azuhachi Shop!
Every purchase helps us continue bringing cute and original Japanese goods to fans all around the world 🌏✨